The Leader in Pharmaceutical Returns since 1992 • Call Toll-Free for more information at 1-800-579-4804

Our On-Site service is the most comprehensive, customer friendly service available in the industry today. With this program we come to you! Our representative will inventory, record, and package your merchandise. With permission we will thoroughly scan your Rx shelves for outdated and short-dated products at no charge. Merchandise is scanned into our laptop computers using bar-code technology and you are immediately provided with a complete inventory of all products leaving your facility for credit. We arrange for FedEx Ground to pick up all packages the following business day. No packages are left behind awaiting return authorization forms. Everything is done at your location and you literally do none of the work. It is simple, unobtrusive, and hassle-free; and it frees up pharmacists time to take care of customers and patients as well as maintain their pharmacies. Our representatives have over 70 years combined experience in the return of outdated pharmaceutical products. They are the most experienced, polite, and professional representatives in the reverse distribution industry - We insist on this. They are required to attend continuing education seminars at least three times a year to keep abreast of any changes in the industry. This ensures that your returns are processed correctly and efficiently... Allow these professionals to take the headache out of your returns!

Procedure For Returning Items With Our On-Site Service:

STEP 1: Call Return Solutions at 1-800-579-4804, extension 203 to schedule an appointment
STEP 2: Relax. We'll do the rest.

Key Benefits:

  • All work is performed at your location...You have greater control of work being done
  • Shelves are scanned for you at no charge if you request
  • Inventory of products is provided to you on the spot
  • No packages are left behind awaiting return authorization forms
  • No hassle shipping - We arrange for pickup and delivery of your packages with FedEx Ground
  • Pricing: Our service rates are some of the most competitive in the industry and are calculated based on an average net cost (approximately AWP less 20% for branded products and AWP less 60% for generics.) Unlike many of our competitors we never use AWP to calculate our fees.

U.S. On-Site Coverage Map On-Site Service Representatives Are Located In:

  • Hartford, CT
  • Orlando, FL
  • Lafayette, LA
  • Baltimore, MD
  • Raleigh, NC (x2)
  • Cincinatti, OH
  • Harrisburg, PA
  • Columbia, SC
  • Knoxville, TN
  • Memphis, TN
  • Austin, TX
  • Miami, FL
  • New York, NY

Our On-Site program is available to over three quarters of the U.S. populations. Note: If your area is not covered with our On-Site service, our Mail-In Program is available worldwide.